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Adding channels

Channeled allows you to add individual channels manually, connect them in bulk, and automate channel creation.

Add individual channels via Slack

Recommended for connecting 4 individual channels or less.

Bulk connecting channels

Recommended for connecting 5 or more channels at a time.

Automations

Automating channel detection

This option is for teams who prefer to create Slack channels manually/individually instead of through a CRM automation but want to minimize time or steps connecting channels to the app.
You should have a consistent naming nomenclature for customer channels in your Slack workspace that can be used to consistently differentiate customer channels from internal channels, like -customer.

Create channels from CRM

To create channels from Salesforce, use this guide.